Responsible
Gaming at ae67
ae67 is committed to providing a safe, fair, and enjoyable betting environment for all players in Bangladesh. We believe that gambling should always be a form of entertainment — never a source of financial stress or personal harm. Our responsible gaming framework is built to give you full control over your play.
Our Commitment
Gaming Should Be Fun, Not a Problem
At ae67, responsible gaming is not a box we tick — it is a core pillar of how we operate. Every feature on the platform, from deposit limits to account self-exclusion, has been designed with one goal in mind: keeping you in control at all times. We want every player in Dhaka, Chittagong, Sylhet, and across Bangladesh to enjoy cricket betting, slots, and live casino games as a leisure activity within their personal means.
Problem gambling can affect anyone, regardless of income, age, or background. Recognising early warning signs and using the tools ae67 provides can make the difference between keeping betting enjoyable and letting it become a burden. This page explains every responsible gaming tool available to you and how to access support if you need it.
Important Reminder: Gambling involves financial risk. Never bet money you cannot afford to lose. Set a budget before you play and stick to it. ae67's tools are here to help you do exactly that.
Deposit Limits
Daily, weekly, and monthly caps to keep spending in check
Time-Out Mode
Pause your account for 24 hours up to 6 weeks
Self-Exclusion
Block access to your account for months or permanently
Reality Check
Periodic session reminders to track time and spend
Tools & Features
Every Tool You Need to Stay in Control
ae67 gives every registered player in Bangladesh direct access to a full suite of responsible gaming controls — no wait, no paperwork, effective immediately upon request.
Deposit Limits
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once your chosen limit is reached, ae67 will not process any further deposits until the limit period resets. Limits can be lowered instantly but require a 24-hour cooling-off period before they can be raised, ensuring you cannot override a protection decision made in a calmer moment. This is one of the most effective tools for keeping your ae67 betting within a sustainable budget.
Loss Limits
In addition to deposit limits, ae67 allows you to set a maximum loss threshold per day, per week, or per month. When your net losses reach the configured ceiling, your account is automatically restricted from placing further bets or casino wagers for the remainder of that period. Loss limits work independently of deposit limits, giving you a second layer of financial protection and helping you stick to a pre-decided gambling budget regardless of a losing run.
Time-Out / Cooling-Off
If you feel you need a short break from gambling, ae67's time-out feature lets you temporarily suspend your account for a chosen period: 24 hours, 48 hours, 1 week, 2 weeks, or up to 6 weeks. During a time-out, you cannot log in, deposit, or place bets. The time-out cannot be cancelled early once activated. When the period ends, your account automatically reopens — you are then free to continue or request a further pause or a full self-exclusion if needed.
Self-Exclusion
For players who believe their gambling is becoming a serious problem, ae67 offers a formal self-exclusion option. You can choose a fixed self-exclusion period of 6 months, 1 year, 3 years, or 5 years, or opt for a permanent self-exclusion with no end date. A self-excluded account is immediately locked — deposits are blocked, bets cannot be placed, and promotional communications are halted. ae67 takes all self-exclusion requests extremely seriously and processes them without delay or persuasion attempts.
Reality Check Reminders
It is easy to lose track of time when playing live casino games or spinning slots on ae67. Reality check reminders are periodic pop-up notifications that appear during your session at intervals you choose — every 30 minutes, 1 hour, or 2 hours. Each reminder shows how long you have been playing and your net win or loss for the current session, so you can make an informed decision about whether to continue or step away for the day.
Betting History & Statements
Transparency is a cornerstone of responsible gaming at ae67. Your full betting and transaction history is available at any time from your account dashboard. You can download a statement covering any date range, showing every deposit, withdrawal, bet placed, and net result. Reviewing your history regularly is one of the healthiest habits a bettor can build — it keeps your gambling activity grounded in facts rather than feelings or memory.
How To Activate
Setting Up Your Protection Tools
All responsible gaming tools on ae67 are accessible directly from your account settings panel after logging in. There is no waiting period to activate a protection measure — they take effect immediately. Below is a step-by-step guide to setting up each tool.
Need help? If you cannot locate the responsible gaming settings in your account or need assistance activating a tool, contact our 24/7 support team at [email protected]. Our team will process your request without delay and without asking you to reconsider.
To set a deposit limit on your ae67 account:
- Log in to your ae67 account and navigate to Account Settings
- Select Responsible Gaming from the settings menu
- Choose Deposit Limits and select your preferred period (daily / weekly / monthly)
- Enter your desired maximum deposit amount in BDT (e.g., ৳5,000 per week)
- Confirm the limit — it takes effect immediately
To reduce your limit, the change is immediate. To increase a limit, a mandatory 24-hour cooling-off period applies before the new higher limit becomes active.
To place your ae67 account on a time-out / cooling-off period:
- Go to Account Settings → Responsible Gaming → Time-Out
- Select your preferred time-out duration: 24 hours, 48 hours, 1 week, 2 weeks, or up to 6 weeks
- Confirm your selection — your account will be immediately suspended for the chosen period
- You will receive a confirmation email to your registered address
Important: Time-outs cannot be reversed or cancelled early. If you need a longer break, consider using the self-exclusion tool instead.
To formally self-exclude from ae67:
- Go to Account Settings → Responsible Gaming → Self-Exclusion, or contact [email protected] directly
- Choose your exclusion period: 6 months, 1 year, 3 years, 5 years, or permanent
- ae67 will lock your account immediately upon confirmation
- All pending withdrawal requests will be processed; remaining balance will be returned to your last withdrawal method
- You will be removed from all marketing lists immediately
Note: Self-exclusion is a serious, irrevocable step for the chosen period. ae67 will not contact you to reverse the decision or offer incentives to return during the exclusion period.
To turn on session reminder notifications:
- Go to Account Settings → Responsible Gaming → Reality Check
- Select your preferred reminder interval: every 30 minutes, 60 minutes, or 120 minutes
- Save your preference — reminders will appear as on-screen pop-ups during your next session
Each reminder displays your current session duration and net win/loss figure. You can choose to continue playing or close your session directly from the reminder pop-up.
To view or export your full betting and transaction history:
- Go to Account → My History from the main navigation
- Filter by date range, game type (sports betting, casino, slots), or transaction type (deposit, withdrawal, bet)
- Select Export Statement to download a CSV file covering your selected date range
Your history is stored for a minimum of 5 years, so you can access records from any point during your ae67 membership. If you need a historical statement that predates your current account dashboard view, email [email protected] with your request.
Self-Assessment
Is Gambling Becoming a Problem for You?
The following questions are designed to help you reflect honestly on your gambling behaviour. If you answer "Yes" to two or more of these questions, we strongly encourage you to use ae67's responsible gaming tools or to reach out to a professional support organisation.
Responsible Gaming Self-Check
Answer honestly — your responses are private and for your own reflection only.
Do you find yourself betting more money than you originally planned, or chasing losses to try to win back money you have already lost?
Have you ever missed work, neglected family responsibilities, or skipped important events because of time spent gambling on ae67 or other platforms?
Do you feel restless, irritable, or anxious when you are not able to gamble, or when you try to cut down on gambling?
Have you borrowed money, sold possessions, or used funds meant for essential expenses (rent, food, bills) in order to fund gambling activity?
Have you hidden the extent of your gambling from family members, friends, or colleagues because you are concerned about their reaction?
Have you ever felt that gambling is the primary way you cope with stress, loneliness, depression, or personal problems in your daily life?
Have previous attempts to stop gambling or set spending limits been unsuccessful, despite a genuine desire to change your gambling habits?
If you answered "Yes" to 2 or more of the above: You may be experiencing signs of problem gambling. Please use ae67's self-exclusion tool or time-out feature, and consider contacting a professional support service. You are not alone — help is available.
Age Policy
Strict 21+ Age Verification Policy
ae67 enforces a strict minimum age policy: all players must be 21 years of age or older to register, deposit, and participate in any betting or casino activity on the platform. This requirement applies to all players regardless of location within Bangladesh, including Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar.
During the KYC verification process, ae67 requires all players to submit a valid government-issued photo ID — such as a National Identity Card (NID), passport, or driving licence — and proof of address. Accounts that cannot be verified as belonging to a person aged 21 or above will be suspended immediately, and any funds held in the account will be returned to the depositing payment method after a review period.
Parents and Guardians: If you believe a minor in your household may have accessed ae67, contact us immediately at [email protected]. We recommend using parental control software such as Net Nanny, Qustodio, or your internet service provider's built-in filtering tools to restrict access to online gambling websites.
Underage Account Suspension
Any account found to belong to a person under 21 is immediately suspended. All gameplay is voided and funds are returned. ae67 reports confirmed underage access attempts to our compliance team.
Mandatory KYC Verification
Every player must submit a valid government-issued photo ID before withdrawals are processed. ae67's KYC team reviews submissions within 24 hours during Bangladesh Standard Time (BST, UTC+6) business hours.
Parental Controls Guidance
ae67 recommends that parents and guardians use device-level parental control software to prevent minors from accessing gambling websites. Keep login credentials private and never share your ae67 account with anyone under 21.
Get Help
Support Resources & Contacts
If gambling is causing distress in your life or the life of someone you care about, reaching out is the most important step. The following resources are available to players in Bangladesh.
ae67 Support Team
Our 24/7 English-language support team is available to help you activate any responsible gaming tool or escalate a self-exclusion request.
National Mental Health Helpline
Bangladesh's Kaan Pete Roi helpline provides free, confidential emotional support and mental health counselling for individuals facing problem gambling and addiction challenges.
01779-554391
Gamblers Anonymous
Gamblers Anonymous is an international fellowship of individuals who share their experiences, strength, and hope to help each other recover from problem gambling. Meetings are available online for Bengali and English speakers.
National Institute of Mental Health
The National Institute of Mental Health and Hospital (NIMH) in Dhaka provides professional psychiatric and counselling services for addiction-related disorders, including compulsive gambling behaviours.
Contact ae67 Directly for Responsible Gaming Help
If you need to activate a deposit limit, request a time-out, or begin a self-exclusion immediately, our responsible gaming team is available around the clock. Send an email using the address below and we will action your request within one hour during peak hours, and within four hours at all other times.
Safer Gambling Tips
Practical Tips for Staying Safe
Responsible gaming is not just about using platform tools — it starts with personal habits and attitudes toward gambling. The following practical tips can help every ae67 player in Bangladesh keep their gambling enjoyable and well within healthy boundaries.
Set a Budget Before You Start
Decide exactly how much you are willing to spend before opening the ae67 platform. Treat it like an entertainment budget — once it is gone, the session is over.
Never Chase Losses
Chasing losses is one of the most common causes of problem gambling. Accept a losing session as the cost of entertainment and step away rather than increasing stakes to recover.
Gamble Only With Disposable Income
Never use money reserved for rent, food, utilities, school fees, or family needs for gambling. Only bet what you can genuinely afford to lose without impacting your daily life.
Take Regular Breaks
Step away from the screen regularly. Use ae67's reality check reminders to prompt yourself every 30 to 60 minutes. Physical breaks help reset your decision-making clarity.
Do Not Gamble Under the Influence
Avoid placing bets when you are tired, emotionally distressed, or under the influence of substances. Sound judgement is essential for keeping gambling recreational rather than harmful.
Balance Gambling With Other Activities
Gambling should be one of many leisure activities in your life, not the primary one. Maintain balance with social events, exercise, hobbies, and time with family in Bangladesh.
Explore Responsibly
Ready to Play? Stay in Control with ae67
Now that you know exactly what tools are available to keep your gambling safe and enjoyable, explore ae67's full range of betting and casino experiences — always within your means and always in control.